Be My Eyes app

An app that connects people who are blind or with vision impairment to sighted volunteers for visual assistance through a live video call.

Be My Eyes By Be My Eyes
Features
  • Networking (connects visually impaired users with sighted volunteers) 
  • For adults (17 years old and older)
  • Communication

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Security and privacy Does the app:
  • collect medical information? No
  • require a login? Yes
  • have password protection? Yes
  • have a privacy policy? Yes
  • require internet access? Yes

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Cost Free

What does the app do?

Be My Eyes is a communication app where a person with blindness or low vision connects to people with sight, or industry representatives, through a video call.

The aim of the app is to provide immediate, easy-to-use support for people with blindness and low vision. For example, you point your smartphone camera at things and get help seeing what they are. The app rings, a droning ring, until both sides are connected. It is a free service and is currently available in 12 countries, including New Zealand. 

The technology matches people based on language and time zone, so volunteers are only contacted during daytime hours. App users can also get technology support from the Microsoft Disability Answer Desk. 

For the complete app description, go to the app website, Google Play or the App store.

PROS

CONS 

✔ Simple interface and easy to use.

✔ Clear and informative video demonstration on how to receive calls.

✔ Able to share stories about experience using the app.

✔ Able to choose your primary language.

✘ Occasionally, there is video delay when answering calls.

Review details

  • February 2020, Version 3.1.23, Apple
  • December 2018, Version 1.3.1, Android 

Learn more

This app has been reviewed by other independent websites:

 Be My Eyes app Adaptive Technology Solutions, NZ

App developer
If you are the developer and would like to provide updated information about this app, please email the app library manager at applibrary@healthnavigator.org.nz.

Disclaimer: Health Navigator’s app library is a free consumer service to help you decide whether a health app would be suitable for you. Our review process is independent. We have no relationship with the app developers or companies and no responsibility for the service they provide. This means that if you have an issue with one of the apps we have reviewed, you will need to contact the app developer or company directly.

Credits: Health Navigator Editorial Team. Last reviewed: 12 Feb 2020